Shipping & Returns
Shipping Policy
At Withershins Menagerie, we want to make sure that your shopping experience is as smooth as possible. We offer a variety of shipping methods to choose from, including standard, expedited, and overnight. Our packaging is carefully chosen to ensure the safe arrival of your purchase. Shipping costs will vary depending on the size and weight of the item, as well as the shipping destination. We will provide you with a tracking number so that you can keep an eye on your package as it makes its way to you. If you have any questions or concerns about our shipping methods, please don't hesitate to contact us. We're always happy to help!
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Withershins Menagerie. If for any reason you're not happy with your item, we offer a hassle-free return and exchange policy. Simply contact us within 3 days of receiving your item to initiate the process. We will provide you with a return shipping label and instructions on how to return your item. Once we receive your return, we will issue you a full refund or exchange, whichever you prefer. Please note that some items, such as custom orders or personalized items, may not be eligible for return or exchange. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us. We're always happy to help!